126. The Art of Change Communication with Mel Loy and Prina Shah
Show Summary:
I had the pleasure of interviewing my good friend Mel Loy, a global expert in change communication. Mel recently published her book, "Change Isn't Hard: A Practical Playbook for People-Centred Change Communication," which fills a significant gap in the market by focusing on effective communication strategies during organizational change.
This is a MUST LISTEN to episode!
Contact Mel: https://au.linkedin.com/in/melanieloy
Buy Change Isn't Hard - the BEST book on change and communications by Mel Loy: https://www.amazon.com.au/Change-Isnt-Hard-people-centred-communication/dp/B0CX4KG6L9
Timestamps:
00:00:00 - Introduction to the Podcast and Host
00:01:01 - Special Guest Introduction: Mel Loy
00:02:27 - The Missing Book on Change Communication
00:03:37 - Differentiating Internal Comms and Change Comms
00:05:36 - Understanding Change Fatigue
00:07:04 - The Illusion of Communication in Leadership
00:08:40 - The Three T's of Trust in Communication
00:11:13 - The Concept of Nemawashi
00:13:22 - Addressing Different Change Personality Types
00:15:11 - Importance of Comprehensive Change Plans
00:17:39 - Writing from the Reader's Perspective
00:20:29 - Case Study: Kmart's Transformation
00:23:16 - Magic Wand Question: Emotional Intelligence Training
00:24:39 - Closing Remarks and Call to Action
If you are seeking professional advice or would like to change your company culture through training, consulting, speaking and coaching, get in touch with Prina Shah today.
For More Info on Prina Shah & her Services:
Prina Shah LinkedIn: https://www.linkedin.com/in/prinashah/
Prina Shah Website - https://www.prinashah.com/
Prina Shah Facebook - https://www.facebook.com/groups/waystochangetheworkplace
Prina Shah Instagram - https://www.instagram.com/prina.shah/
Prina Shah YouTube - https://www.youtube.com/@prinashahconsulting
Prina (Helping you find GREAT ways to change your workplace) Shah
Listen On
